Privacy Policy

1. Introduction

Nestling Immigration ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our immigration consulting services. We are a Canadian-based company operating in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, mailing address, date of birth, passport information, and other details you provide when contacting us or using our services.
• Immigration Information: Visa status, work history, education background, family information, and other details relevant to your immigration application.
• Technical Information: IP address, browser type, device information, and website usage data collected through cookies and similar technologies.
• Communication Records: Records of your communications with us via email, phone, WhatsApp, or other channels.

3. How We Use Your Information

We use your information for the following purposes:

• Providing immigration consulting services and preparing your applications
• Communicating with you about your case and responding to inquiries
• Processing payments and managing your account
• Improving our services and website functionality
• Complying with legal obligations and regulatory requirements
• Sending you relevant updates and information (with your consent)

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our business (e.g., payment processors, IT services), subject to confidentiality agreements.
• Government Authorities: When required by law or to comply with legal processes, including sharing information with Immigration, Refugees and Citizenship Canada (IRCC) as part of your application process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice to you.
• With Your Consent: When you have explicitly authorized us to share your information.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Under Canadian privacy laws, you have the right to:

• Access your personal information we hold about you
• Request correction of inaccurate or incomplete information
• Withdraw consent for certain uses of your information
• Request deletion of your information (subject to legal and contractual obligations)
• File a complaint with the Privacy Commissioner of Canada if you believe your privacy rights have been violated

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Immigration records may be retained for extended periods as required by law or professional standards.

9. International Data Transfers

Your information may be processed and stored in Canada or other countries. When we transfer data outside Canada, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: